Dean of Students

Care Team

The Care Team is a group of university professionals that meet on a weekly basis during the academic year to review, discuss, and coordinate support to students demonstrating a need for assistance balancing their academic success with personal issues including, but not limited to, mental health issues. 

The Care Team was originally established in the fall of 2006 as the Assessment and Consultation Team to respond to incidents of high-risk mental health, disciplinary or criminal behavior exhibited by students. In 2011, the team transitioned to the Student Intervention Team (SIT) to more accurately describe the team's role. As the needs of our students evolve, so have the practices and approaches of the team. Starting in fall 2019, to more accurately describe the team's role and approach in working collaboratively with students, the name has changed to the Care Team. Representatives from the Department of Residence, Student Health Clinic, University Police, the Provost's Office, the Counseling Center and Dean of Students area discuss the ongoing treatment, care, response and management of higher risk student cases. The team and related processes are overseen by the Dean of Students.

The mission of the Care Team is to provide a coordinated analysis and response to higher-level student incidents while balancing the need to support the safety of individuals and the safety of the campus community. These efforts consist of, but are not limited to, connections to various campus supports, community resources, and medical services. In fulfilling its' mission, the Care Team promotes students physical and mental wellness while seeking to retain students who can be successful when issues are treated and behaviors are addressed and managed proactively. The collaborative communication among the individuals represented on the Care Team allows for this proactive management. 


  • To support connections to medical and counseling services to students who are in need.
  • To provide support for students struggling with behavioral and emotional difficulties.
  • To increase the retention rate of higher-risk students through supportive measures. 

Potential Outcomes
The Care Team seeks to develop a plan of support for individual students while minimizing the impact their personal circumstances may have on other students or the university community. A Care Team member or an individual from one or more of the represented offices may work directly with the students discussed at Care Team, in the execution of a support plan. Student concerns or issues typically discussed include extreme academic concerns, emotional concerns, social-cultural concerns, behavioral concerns, and other personal concerns. Frequently students are found to be experiencing concerns or struggles in more than one area. In working with a student, University processes that best support the student during that time will be discussed, typically including, but not limited to changes to their academic courseload. 

Based on the behaviors displayed though one or more incidents, at times it may be appropriate that a student be referred to the student conduct process. If deemed appropriate by the Dean of Students, information may be shared with the Care Team or specific individuals on the Care Team regarding resolutions on a need-to-know basis. 


Confidentiality and Records
All meetings and communication will be considered confidential. Any documents, forms or other information utilized by the Care Team are considered educational records of the individual student and are maintained by the Dean of Students area. Information contained in those records will be maintained in accordance with the requirements of the Family Educational Rights and Privacy Act (FERPA).


  • Allyson Rafanello, Dean of Students
  • Janel Newman, Assistant Dean of Students
  • Jennifer Schneiderman, Counseling Center
  • Erica Eischen, Assistant Director, Department of Residence
  • Helen Haire, Chief of Police
  • William Henninger, Administrative Fellow